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2025: November 20

Trish Griffin avatar
Written by Trish Griffin
Updated over 3 months ago

CommsCoach Release Notes 11/20

CommsCoach QA

Features and Enhancements

Sorting and filtering on the Dashboard Overview page have been expanded to support full list sorting across all pages. You can now toggle between ascending and descending order for the user column, making it much easier to locate the information you need quickly.

Benefit: A smoother, more efficient experience when navigating user data on the Dashboard.

Table sorting and filtering now apply across the entire dataset—not just the page you're viewing. Whether you’re filtering or sorting, your results reflect the full list.

Benefit: Saves time by allowing you to view all relevant items at once without paging through multiple screens.

The simulations section now offers expanded sorting options, including Evaluation, Status, Discipline, and a new “Is Coaching Content” column with a clear checkmark indicator. A “Last Modified By” column has also been added, and publishing actions include clearer labels and confirmation steps.

Benefit: Gives you better visibility into recent changes, coaching content, and key details, streamlining your workflow.

Read-only evaluation comments have been refined for visibility, especially in dark mode. All text is now easier to read for both evaluators and those receiving feedback.

Benefit: Ensures feedback is clear, accessible, and easy to interpret.

Redundant CAD simulation completion emails have been eliminated, reducing unnecessary inbox noise.

Benefit: Keeps your email focused on meaningful alerts and updates.

Manual criteria can now be edited even after an evaluation is marked complete. Any updates automatically refresh related scoring.

Benefit: Offers more flexibility and ensures evaluation accuracy without having to recreate an evaluation.

Sorting for Evaluation Status, Last Feedback Report, and Coaching Activity is now available on the Dashboard Overview. Simply click the column header to reorder the data.

Benefit: Helps you zero in on the evaluations and activities most important to your team’s progress.

Simulation training calls now reflect accurate completion status. Previously stuck training simulations will now appear as finished once all steps are completed.

Benefit: Provides clearer visibility into training progress and eliminates confusion around incomplete statuses.

Feedback reports can now be sent directly from an event page. With only a few clicks, you can attach and send your document, and a confirmation step ensures accuracy before sending.

Benefit: Speeds up your workflow and makes sharing feedback more seamless.

Event searches now return all related incidents when multiple agencies are involved in a single situation. This gives you the full picture of an event from one search.

Benefit: Reduces searching time and provides a more complete understanding of related activity.

A new linked-incident icon now appears next to incident numbers on event pages. Selecting it reveals a consolidated list of all related incidents with the most important details.

Benefit: Makes it far easier to understand the context of a multi-call or multi-agency incident in one view.

Event creation logic has been refined so that events are generated only when an incident has a clearly defined type and the feature is enabled.

Benefit: Helps keep your event list accurate, meaningful, and free of unnecessary entries.

Defects Resolved

  • Coaching Package settings now behave correctly, showing the Training Officer override option only when a package is selected. Lock and unlock icons reliably reflect completion and override status.

  • The lock icon in the Coaching Activity Drawer now updates properly as packages are completed or waived, matching the candidate’s view in their portal.

  • Column titles in the Performance Dashboard now display correctly for users with scoring scales turned off.

  • Microlearning uploads once again function as intended, allowing agency users to upload content without issue.

  • Wallboard shift details now display reliably after resolving a presentation issue with current shift information.

  • Simulation events created in the Simulation Portal now appear correctly in the Event List for all users.


CommsCoach TRAIN

Features and Enhancements

Enrollment records can now be finalized only when all Training Feedback reports have been marked as Completed or Cancelled. This ensures greater accuracy and consistency in training documentation.

Benefit: Training progress is accurately represented, preventing incomplete feedback records.

Task List PDFs now include a clear summary of sign-offs—organized by approval level and placed directly after the task list—whenever all required sign-offs have been completed.

Benefit: Makes verification faster and provides transparent documentation for reviews and audits.

Task List PDF colors have been updated for better readability, improving clarity across text and background elements.

Benefit: A more comfortable reading experience that helps you quickly locate key information.

Defects Resolved

  • Task lists are now editable only when enrollment status is "In Progress," preventing accidental updates after completion or pause.


CommsCoach Hire

Features and Enhancements

Application outcomes now distinguish between applicant withdrawals and agency cancellations. Withdrawn applications are clearly labeled, and both applicants and agencies can include optional reasons. Dashboards and reports have been updated to reflect this new status.

Benefit: Offers clearer insight into applicant behavior and agency decisions, improving reporting and decision-making.

Calibration invitation emails now include a direct link to the login page, making it easier for users to access their accounts.

Benefit: Reduces confusion and speeds up the login process.

Defects Resolved

  • Assessment packages now appear in the correct sequence in the Portal, even for applicants who are re-enrolled later in the process.

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