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2026: February 11

Written by Trish Griffin
Updated over a month ago

CommsCoach QA

Features and Enhancements

  • Multi-User Feedback in Playlists: When reviewing events in a Playlist that involve multiple users, you can now provide individual feedback for each user on a multi-user event (e.g. call-taker and dispatcher) without switching between users.

  • Contextual User Views on Events: When opening an event from a Feedback Report, you will now see the event focused on the person the report is about. This means you can provide feedback specifically for that individual without switching between users.

  • Report Event Selector Custom Date Range: Added an option to prompt for a custom date range when a new Feedback Report is created, offering greater control over which calls are selected for inclusion by the system.

Defects Resolved

  • Review Queue Configuration: Fixed an issue causing an error to appear when editing or creating stages for a Review Queue.

  • Geo-Areas Display: Fixed an issue causing blank screens when viewing Agency Geo-Areas.
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CommsCoach Simulations

Defect Resolved

  • Radio Simulation Imports: Resolved a bug that prevented the import of certain Radio simulation scenarios.


CommsCoach TRAIN

Features and Enhancements

  • Safe-Phase Deletion: Phases can now only be deleted if they have no active enrollments (or if all are scheduled). A new confirmation prompt details exactly what will be removed to prevent accidental data loss.

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