The Admin guides for getting started
BluAssist by GovWorx
CommsCoach RADIO Scenarios - Overview and Workflows
Team portal views and functionality
CommsCoach HIRE overview, benefits, and workflows.
CommsCoach TRAIN overview and workflows
ASSIST is the real-time GovWorx solution for supporting call takers and dispatchers with the relevant information that they need at the time of need. The product listens to and transcribes live audio, analyzes call content using AI, and surfaces the most relevant guidance, questions, and agency-specific instructions to the call-taker or dispatcher at the moment they are needed.
There are many ways to get the help you need from our CommsCoach team.
A public records request (PRR) is a formal ask for documents, audio, or other media from your agency. This article walks through fulfilling a request — finding or uploading the right media, attaching it to the request, and releasing it to the requester.