GovWorx Help Center

Collections

Technical Setup & Data Integration

Connects an agency's CAD, VLR, telephony, and audio systems to the GovWorx platform.

67 articles

Supervisors review and score 911 calls, then coach calltakers on the results.

4 articles

SIMULATE

AI-powered call simulations that train 911 calltakers on scripted scenarios in real time.

1 article

Security & AI

Data protection controls: retention, redaction, IP restrictions, CJIS compliance, and audit trails.

6 articles

HIRE

Streamlines candidate screening and hiring for 911 telecommunicator positions.

1 article

TRAIN

Trainee onboarding, enrollment, and observation tracking. Lives in the CommsCoach core app.

1 article

Where will your Scottie go?

After an exciting week at APCO International, Scottie is headed to his next show, but we want to see where your Scottie goes! If you've got your own Scottie, tag GovWorx in your photos and our team will send your center a Scottie Support Package, complete with more Scotties for your team, additional GovWorx merch, and your center's official Scottie Adoption Certificate! Thank you to Paul Jokerst, CPE for sharing this shot of Scottie getting ready for his flight home — the best part about traveling with Scottie is he always flies free! hashtag#APCO2026 hashtag#GovWorxScottie hashtag#CommsCoach hashtag#Telecommunicators hashtag#PublicSafety

Follow Scottie!