GovWorx

Agent Installation Checklist

These are the Data fields required and recommended from CAD systems.

CAD Data Elements

SFTP Incident Ingest

Data Agent Overview

Learn about the CommsCoach Matching Engines

Event Matching

This article outlines how to configure your radio setup and event matching within the application.

Configuring Radio Setup & Event Matching in CommsCoach

Step-by-step instructions for setting up and validating the Training CAD integration in the CommsCoach environment.

Training CAD Integration Setup

Alex Montgomery

Chris Acton

Billy Keen

Technical Setup & Data Integration

VLR Connector - NICE

VLR Connector - HigherGround

VLR Connector - Equature

VLR Connector - Exacom

VLR Connector - Stancil

VLR Connector - Verint

VLR Connector - Eventide - Archive

VLR Connectors

CAD Data Ingestion via Email

CAD Connector - Hexagon

CAD Connector - Central Square Enterprise

CAD Connector - Central Square Pro Suite

CAD connector settings for Dispatch NOW CAD solution.

CAD Connector - Dispatch NOW

CAD Connector - eForce

CAD Connector - Justice Data Solutions (JDS)

CAD Connector - Mark43

CAD Connector - Motorola PremierOne

CAD Connector - Motorola Spillman

This is information for the data agent connector settings for Southern Software Solutions CAD.

CAD Connector - Southern Software Solutions

CAD Connector - Tiburon

CAD Connector - Tyler New World Enterprise

CAD Connector - Versaterm

CAD Connector - Central Square OneSolution

This guide outlines key setup requirements and provides a checklist to ensure incidents are correctly ingested for training CAD integration.

Training CAD Connector for CommsCoach

CAD Connector - Pulsium

CAD Connector - CSI

CAD Connector - 365Labs

CAD Connector - Central Square Pro XML

CAD Connector - Central Square ProSuite API

CAD Connector - Cushing

CAD Connector - Enterpol

CAD Connector - FirstWatch

CAD Connector - Omnigo

CAD Connector - Omnigo Cloud

CAD Connector - Shieldware

CAD Connector - Tyler New World Cloud

CAD Connector - SOMA

Ways that CommsCoach has connected to CAD databases and APIs. More are added over time; these are the common cases.

CAD Connection Methods

CAD Connectors

Carbyne Interface

Cloud Telephony

CommsCoach Assist SIPREC Connector

Connect to a SPAN/Mirror Port to access call audio

CommsCoach Assist Mirrored Traffic Connector

Connect directly to your CPE / Telephony System for Call Audio

Telephony Connectors

Find answers and get help from Intercom Support and Community Experts

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