GovWorx

These are the Data fields required and recommended from CAD systems.

CAD Data Elements

SFTP Incident Ingest

Data Agent Overview

The guide below will walk you through capturing telephony traffic with wireshark to share for validation purposes

Capturing Telephony Traffic With Wireshark

Alex Montgomery

Billy Keen

Trish Griffin

Connects an agency's CAD, VLR, telephony, and audio systems to the GovWorx platform.

Technical Setup & Data Integration

Quick steps on Agent Installation Checklist.

Agent Installation Checklist

Updating the Data Agent

Different parts of the GovWorx application suite require special network configuration. Use the sections below to identify what firewall rules apply to your deployment.

Networking and Firewall Considerations

Data Agents

GovWorx integration guide for the NICE voice logging recorder.

VLR Connector - NICE

GovWorx integration guide for the HigherGround voice logging recorder.

VLR Connector - HigherGround

GovWorx integration guide for the Equature voice logging recorder.

VLR Connector - Equature

GovWorx integration guide for the Exacom voice logging recorder.

VLR Connector - Exacom

GovWorx integration guide for the Stancil voice logging recorder.

VLR Connector - Stancil

GovWorx integration guide for the Verint Old voice logging recorder.

VLR Connector - Verint Old

GovWorx integration guide for the Eventide - Archive voice logging recorder.

VLR Connector - Eventide - Archive

GovWorx integration guide for the Verint voice logging recorder.

VLR Connector - Verint

VLR Connector - GovWorx Standard

Eli Max

VLR Connectors

Quick steps on CAD Data Ingestion via Email.

CAD Data Ingestion via Email

GovWorx integration guide for the Hexagon CAD system.

CAD Connector - Hexagon

GovWorx integration guide for the Central Square Enterprise CAD system.

CAD Connector - Central Square Enterprise

GovWorx integration guide for the Central Square ProSuite via RESTful Export CAD system.

CAD Connector - Central Square ProSuite via RESTful Export

CAD connector settings for Dispatch NOW CAD solution.

CAD Connector - Dispatch NOW

GovWorx integration guide for the eForce CAD system.

CAD Connector - eForce

GovWorx integration guide for the Justice Data Solutions (JDS) CAD system.

CAD Connector - Justice Data Solutions (JDS)

GovWorx integration guide for the Mark43 CAD system.

CAD Connector - Mark43

GovWorx integration guide for the Motorola PremierOne CAD system.

CAD Connector - Motorola PremierOne

GovWorx integration guide for the Motorola Spillman CAD system.

CAD Connector - Motorola Spillman

This is information for the data agent connector settings for Southern Software Solutions CAD.

CAD Connector - Southern Software Solutions

GovWorx integration guide for the Tiburon CAD system.

CAD Connector - Tiburon

GovWorx integration guide for the Tyler New World Enterprise CAD system.

CAD Connector - Tyler New World Enterprise

CAD Connector - Versaterm

GovWorx integration guide for the Central Square OneSolution CAD system.

CAD Connector - Central Square OneSolution

This guide outlines key setup requirements and provides a checklist to ensure incidents are correctly ingested for training CAD integration.

Training CAD Connector for CommsCoach

How to configure the SIPY connector in your agency's Settings to connect your telephony system.

Connector Configuration: SIPY

GovWorx integration guide for the Pulsium CAD system.

CAD Connector - Pulsium

GovWorx integration guide for the CSI CAD system.

CAD Connector - CSI

GovWorx integration guide for the 365Labs CAD system.

CAD Connector - 365Labs

Data agent will monitor a File Share that Central Square ProSuite will deliver XML export files to.

CAD Connector - Central Square ProSuite via XML

GovWorx integration guide for the Central Square ProSuite API CAD system.

CAD Connector - Central Square ProSuite API

GovWorx integration guide for the Cushing CAD system.

CAD Connector - Cushing

GovWorx integration guide for the Enterpol CAD system.

CAD Connector - Enterpol

GovWorx integration guide for the FirstWatch CAD system.

CAD Connector - FirstWatch

GovWorx integration guide for the Omnigo CAD system.

CAD Connector - Omnigo

GovWorx integration guide for the Omnigo Cloud CAD system.

CAD Connector - Omnigo Cloud

GovWorx integration guide for the Shieldware CAD system.

CAD Connector - Shieldware

GovWorx integration guide for the Tyler New World Cloud/XML CAD system.

CAD Connector - Tyler New World Cloud/XML

GovWorx integration guide for the SOMA CAD system.

CAD Connector - SOMA

Ways that CommsCoach has connected to CAD databases and APIs. More are added over time; these are the common cases.

CAD Connection Methods

GovWorx integration guide for the 10-8 Systems CAD system.

CAD Connector - 10-8 Systems

GovWorx integration guide for the Hexagon XML CAD system.

CAD Connector - Hexagon XML

GovWorx integrates with Caliber CAD using a cloud-to-cloud webhook — no Data Agent installation is required.

CAD Connector - Caliber CAD

GovWorx integration guide for the Cyrun CAD system.

CAD Connector - Cyrun

GovWorx integration guide for the Dispatch Management Solutions CAD system.

CAD Connector - Dispatch Management Solutions

GovWorx integration guide for the ID Networks CAD system.

CAD Connector - ID Networks

GovWorx integration guide for the LOGIS IDS CAD system.

CAD Connector - LOGIS IDS

Data Agent connection to SQL Reporting/Archive Database

CAD Connector - LETG

GovWorx integration guide for the RedAlert CAD system.

CAD Connector - RedAlert

GovWorx integration guide for the SmartCop CAD system.

CAD Connector - SmartCop

GovWorx Connection details for data ingestion from IMC CAD

CAD Connector - IMC CAD

GovWorx integration guide for the Symposium XML CAD system.

CAD Connector - Symposium XML

This article is a high level overview on the GovWorx ingestion method for self-hosted FlightVector CAD systems.

CAD Connector - FlightVector

GovWorx is able to connect to the ARMS API to ingest CAD incident records.

CAD Connector - ARMS API

CAD Connectors

Carbyne Interface

Cloud Telephony

How to configure and use the telephony siprec connector in GovWorx.

Telephony SIPREC Connector

Connect to a SPAN/Mirror Port to access call audio

Telephony Mirrored Traffic Connector

Review how to setup your telephony connection

Telephony Connection Technical Setup

Connect directly to your CPE / Telephony System for Call Audio

Telephony Connectors

MedAssist reviews patient care records using the same documentation already submitted through an agency's established NEMSIS reporting process.

ePCR - General Overview

ePCR Connection - ZOLL Medical

GovWorx integration guide for the ESO ePCR system.

ePCR Connection - ESO

ePCR Connectors

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