The data agent processes XML files Tyler is able to deliver from the Cloud in a local or shared directory.
*: Required.
**: Either Integrated Security or (Username and Password) is required.
Configuration | Explanation |
UNC Share / Directory* | A local directory path or UNC share path. A UNC share path begins with two backslashes ("\\"). |
Use Integrated Security** | When configured true, authenticate using gMSA instead of explicit credentials |
Username** |
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Password** |
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Delete files after being processed | Whether to delete XML files after processing |
Use disposition as call closed filter | When configured true, only include incidents whose disposition is "Call Closed". |
Use closed time as call closed filter | When enabled, only process XMLs that contain the <CloseDateTime> tag. In progress XMLs do not contain this tag. |