If your original login invitation or temporary password has expired, you won't be able to reset it yourself — this has to be done by someone at your agency with Administrator access in CommsCoach (this is often your supervisor or a training coordinator).
What to do
Ask your agency's CommsCoach Administrator to go to Settings > User Manager and select Resend Invite on your account. This sends you a fresh temporary password.
If they don't see a Resend Invite option, or it doesn't work, reach out to GovWorx Support and we'll take care of it directly.
Note: This article is for CommsCoach Training/QA platform users. If you were invited to complete a HIRE pre-employment assessment as part of a job application, see the Candidate Guide: CommsCoach HIRE Assessment instead — that process works differently.