GovWorx

Purge Data

Speaker Identity Tagging: Submit Audio Samples

Trish Griffin

A review of the settings section and other related articles

Settings

Roles & Permissions

Users

Shifts

Shift of Record

Automatic Feedback Report (AFR)

Report Event Selector (RES)

QA Feedback Report Signoff Flows

Build A QA Signoff Flow

QA Signoff Flows: Edit a Flow & Add Levels

QA Signoff Flows: Resolve a Returned Signoff Flow

Resolve a Returned Signoff Flow

Turn ON a Feedback Flow is a way to set a favorite feedback flow as your Agency’s default

Turn ON a Signoff Flow

Build a Signoff Flow

Establishing and modifying the Review Queues and Report Selectors

Workflows

Find answers and get help from Intercom Support and Community Experts

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