Overview
To read audio files, the Data Agent will read directly from the filesystem (it does not touch files, it only reads). Stancil puts all the data needed about the file in the file path and name.
Configure Storage Path - In Stancil you will configure the storage file path
File Path Pattern - A recording will be stored at
{configuredStoragePath}/recordings/{YYYY-MM-DD}/{channel}/{YYYYMMDD}-{time}-{channel}-{callId}.wav
To prepare for this connection, we need the following details.
Configuration | Explanation |
directory | Directory where Stancil recordings are stored |
username | If authentication is needed to connect to the filesystem, the username for the user. If setting up a user for the agent to use, you can give that user read only permissions. |
password | If authentication is needed to connect to the filesystem, the username for the user. If setting up a user for the agent to use, you can give that user read only permissions. |
calltaker.positions | A comma separated list of positions to read and send to GovWorx |