Overview
The Data Agent will read from the Tyler New World Enterprise database. To do this we need a user to connect to the database. You should create a read only user. The frequency the query is run is configureable by you - its typically set to every 5 minutes.
To prepare for this connection, we need the following details.
Configuration | Explanation |
host | Host of the database |
user | Database user |
password | Database password |
database | Database Schema to read from |
actionId | To determine the user and machine that created a call, we will use a specific actionId from the call log |