The more data sent to GovWorx, the richer the experience will be. That said, sometimes certain CADs don't track data points, or other reasons to not get the data. The base required fields are highlighted in red.
The EIDO field column shows where each field goes in a NENA EIDO 1.0.1 incident snapshot when using the GovWorx Connections Platform API.
Incident
Red rows indicate required base fields.
Field | Type | Notes | EIDO field |
SysId | string | CAD System unique identifier for the incident (if applicable) |
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IncidentNumber | string | Incident Number Same element as SysId. Required. |
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IncidentType | string | Incident Type / Problem Nature The first value present is used. |
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Agency | string | Agency identifier The agency $id or agencyJcard name. |
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AgencyType | string | Agency type |
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Priority | string | Incident Priority |
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IncidentDate | date | Date/Time Incident Created The earliest call on the incident. |
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Disposition | string | Disposition of Incident |
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Location | string | Address / Location of Incident Source facts |
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Latitude | string |
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Longitude | string |
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ClosedAt | date | Date/Time Incident was closed Only when |
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CallerName | string | The primary caller's name The person with role reportingParty. Full name, or given name and surname. |
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CallerNumber | string | The primary caller's phone number From the reporting party's |
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CallPosition | string | The position/workstation that the call taker who received the call was sitting in On the call taker agent. |
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CallTakerId *CommsCoach Required | string | The personnel ID of the call taker. This field gets mapped in the user list Personnel ID to associate users to events. The agent with |
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CallTakerName | string | The call taker on the incident On the call taker agent. |
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CallSource | string | Information about how the incident was initiated. Typically these is information such as Admin Line vs E911 vs Field Initiated A standardPrimaryCallType of unknown is left out. |
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CallReceivedTime * This can be the earliest timestamp to indicate the call taker has begun create a CAD incident | date | Data for matching call audio. Time the call was received. The earliest call on the incident. Required. |
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CallPickupTime * This can be the earliest timestamp to indicate the call taker has begun create a CAD incident | date | Data for matching call audio. Time the call was answered. Same value as CallReceivedTime. Left empty when source facts |
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CallHangupTime | date | Time the call was ended. Approximate. |
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Case ID | string | Case Report number if assigned Values other than internalIncidentId. |
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RelatedSysId | string | Reference to a linked incident / parent incident |
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ResponseArea | string | Jurisdiction, beat, ORI (among multiple), etc. |
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RadioChannel | string | EIDO 1.0 has no incident-level radio channel. |
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Incident Responders
Field | Type | Notes | EIDO field |
PersonnelId | string | Agency identifier for the personnel associated with assigned units From |
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UnitName | string | Unit(s) assigned to incident with Primary Unit designation From |
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DispatchedAt | date | Dispatch date/time Else | Source facts |
DispatchedBy * Required for matching Radio Traffic | string | PersonnelId of the dispatcher who dispatched the unit |
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EnrouteAt | date | Enroute date/time Else | Source facts |
ArrivedAt | date | Arrived date/time Else | Source facts |
ClearedAt | date | Cleared date/time Else | Source facts |
Incident Notes
Field | Type | Notes | EIDO field |
NoteId | string | CAD System ID for the note Source facts |
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Note | string | Body of the note |
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NoteBy | string | Comment Entered by Read the same way as CallTakerId. |
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NoteAT | string | Note Timestamp |
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