At GovWorx, we understand that the availability and security of your data is critical to your operations. This article explains how we protect your data and ensure business continuity in the event of any service disruption.
Geographic Distribution
Your data is always stored in multiple locations:
Primary operations run in AWS GovCloud (US-West)
Within our primary region, your data is automatically distributed across two separate data centers
Backup copies are securely stored in AWS GovCloud (US-East)
Backup and Recovery
We maintain comprehensive backup procedures to ensure your data is always protected:
Real-time data replication between availability zones in our primary region
Nightly backups to our secondary region (us-gov-east-1)
All backups are encrypted at rest
What This Means For You
Your systems remain available even if one data center experiences issues
In the unlikely event of a regional disruption, we can recover your data from secure backups
Maximum data loss exposure is limited to 24 hours in worst-case scenarios
Most recovery scenarios have zero or minimal data loss due to real-time replication
Service Level Commitments
Recovery Time Objective (RTO): We aim to restore critical services within 4 hours
Recovery Point Objective (RPO): Maximum potential data loss is 24 hours, though typical scenarios have minimal to no data loss
Questions or Concerns?
If you have any questions about our disaster recovery procedures or need additional information, please contact your account representative or our support team.
Additional Resources
Status Page: https://govworx.statuspage.io/