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CAD Connector - Central Square ProSuite via XML

Data agent will monitor a File Share that Central Square ProSuite will deliver XML export files to.

Written by Kevin Biegert

Capabilities

Capabilities

Supported

Connector Capabilities

Read

Yes

Backfill

No

Bidirectional Capabilities

Incident Create

No

Incident Update

No

Narrative Update

No

Customers of this CAD may be able to use bidirectional capabilities through IntelliComm. See Bidirectional CAD Integrations.

Overview

The Data Agent reads XML files from a local or shared directory.

Standard Data Fields

These are the standard data fields the Data Agent reads from Central Square ProSuite XML files. The tables below show each GovWorx field and the source it comes from. Source names are elements in the EventDetails section of the XML file. The Data Agent reads files for closed incidents.

Additional fields are considered enhancement requests.

Incident fields

GovWorx field

XML element

Notes

Incident ID

CadInciNumber

Incident Number

CadInciNumber

Incident Type

NatureDescription

Caller Number

CallerNumber

Caller Name

CallerName

Call Source

CallSource

Agency

AgencyCode

Incident Date

EventStartTime

The Data Agent skips files without it.

Disposition

EventDispositionCode

Location

FullAddress

Priority

EventPriorityCode

Latitude

EventLatitude

Longitude

EventLongitude

Call Position

EventStation

Call Taker ID

CallTakerUserId

Call Taker Name

CallTakerName

Call Received Time

E911CallReceived

Uses EventStartTime when empty.

Closed At

EventCompletedTime

Uses LastUnitClearTime when empty. The Data Agent skips files without EventCompletedTime.

Notes

GovWorx field

XML element

Notes

Notes

CadNotes

Each entry that ends with a bracket holding a time and user becomes a note with that author and time. Text after the last bracket becomes a note by System. Text with no bracket becomes one note by the call taker.

Responders and units

Source names are elements in the EventUnits section of the XML file.

GovWorx field

XML element

Notes

Unit Name

Unit.UnitCode

The Data Agent skips units without it.

Personnel ID

Person.EmployeeKey

One responder for each person on the unit. A unit with no people is one responder.

Dispatched By

CallTakerUserId

Dispatched At

Unit.DispatchTime

Enroute At

Unit.EnRouteTime

Arrived At

Unit.ArriveTime

Cleared At

Unit.ClearTime

Data Agent Settings

To prepare for this connection, we need the following details. These are settings in the GovWorx Data Agent configuration for this connector. A toggle is an on/off switch in that configuration.

*: Required

**: Either Integrated Security or (Username and Password) is required.

Setting

Type

Explanation

UNC Share / Directory*

Text

Either a local path or a UNC share path. Recognized as a UNC path if it begins with two backslashes ("\\").

Use Integrated Security**

Toggle

Whether to use gMSA or explicit credentials

Username**

Text

Provide if using explicit credentials

Password**

Password

Provide if using explicit credentials

Delete files after being processed

Toggle

Whether to delete each XML file after processing it.

Hours back to look for files (default: 2)

Text

Look for files from up to this many hours back (default: 2).

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