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Shift of Record

Trish Griffin avatar
Written by Trish Griffin
Updated over 3 weeks ago

What is this?

If a user has Shift of Record designated, they will appear within the user lists for that designated shift or shifts throughout the application. In addition, their QA results will show in any aggregated metrics for the designated shift(s).

Why do I need this?

You may want to enable a user to access other shifts for review or supervisory purposes, and these other shifts would not be marked as the Shift of Record.

What will I be doing?

By the end of this module, you will be able to designate the Shift of Record to an existing user.

Assign User's Shift of Record

Assign Shifts according to procedures at link here:

Once shifts are assigned, click Create User

Shift of Record designates the regular shift to which the employee is assigned.

The person may want to access other shifts for review or supervisory purposes, and these other shifts would not be marked as the Shift of Record.

View new User and their assigned shifts

Note: When a user is designated as a supervisor a crown will appear next to the shift they supervise. This is helpful when you have a user listed on multiple shifts you can quickly see which ones they supervise.

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