Speaker Identity Tagging: Submit Audio Samples

This article provides an overview of the process for providing audio samples for your agency personnel.

Note: You will need to set aside about 10-15 mins to complete each user. The actual recording samples take the users 7-10 mins to complete.

Providing audio samples allows the CommsCoach AI system to recognize and correctly label the call taker's voice in transcripts.

By the end of this module, you will be able to...

Navigate as follows: Home > Settings > Speaker Identity > Add Audio Samples

Click the blue Add Audio Samples button for the appropriate user.

Respond to the Dialog Box regarding Microphone access

A new side window will pop up with the user name at the top and 3 phrases listed.

Select a Phrase Group and click Start

You are going to read the words from the blue box into your microphone

Click the Start Recording button to begin recording

Click Stop Recording when you are done, or need to restart.

To Retry, select the Retry Button

To Record again, click Start Recording

To listen to the recording, click the Play Button

To Save Audio and move on to the Next Step, click the Blue Button

The first sample has been recorded.

The second sample is ready to be recorded.

Click Start Recording to proceed.

Repeat steps until all Phrases have been recorded.

X out of Phrase 1 Recording Dialog Box

Note Phrase 1 Completion Progress.

Begin Phrase 2 by clicking Start Button

Proceed through Phrase Groups 2 and 3 until finished.