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CAD Connector - 10-8 Systems

GovWorx integration guide for the 10-8 Systems CAD system.

Written by Kevin Biegert

Capabilities

Capabilities

Supported

Connector Capabilities

Read

Yes

Backfill

No

Bidirectional Capabilities

Incident Create

No

Incident Update

No

Narrative Update

No

Overview

The data agent connects directly to the 10-8 API. Dates in 10-8 CAD are stored in UTC time, the data agent will convert these to your local time.

The connector queries the last 30 minutes of incidents.

Be sure to include https:// and the trailing slash / for the API base URI

Standard Data Fields

These are the standard data fields the Data Agent reads from the 10-8 Systems API. The tables below show each GovWorx field and the source it comes from. Source names are fields of the incident JSON.

Note: Additional fields are considered enhancement requests.

Incident fields

GovWorx field

10-8 Systems source

Notes

Incident ID

IdPrefix, Id

Joined as IdPrefix-Id. With only one of them, that one alone.

Incident Number

Incident_Id

Case Number

Incident_Id

Incident Type

Type

Initial Incident Type

Type

Caller Number

RpPhone

Caller Name

RpName

Agency

Units[].Job

The first unit that has a value.

Incident Date

Timestamp

Unix time in UTC.

Location

Location

Priority

Priority

Latitude

Lat

Longitude

Lng

Call Position

Dispatcher_Workstation

Call Taker ID

Dispatcher_Id

Call Taker Name

Dispatcher

Call Source

Source_Name

Closed At

Timestamp_Closed

Unix time in UTC.

Response Area

Jurisdiction

Radio Channel

Channel

Notes

GovWorx field

10-8 Systems source

Notes

Note ID

Comments[].Id

Note Text

Comments[].Comment

Note By

Comments[].Officer

Note Time

Comments[].Timestamp

Unix time in UTC.

Responders and units

GovWorx field

10-8 Systems source

Notes

Responder ID

Units[].Id

Personnel ID

Units[].Id

Unit Name

Units[].Unit

Dispatched At

Units[].Time_Dispatched

Unix time in UTC.

Enroute At

Units[].Time_Enroute

Unix time in UTC.

Arrived At

Units[].Time_OnScene

Unix time in UTC.

Cleared At

Units[].Time_Complete

Unix time in UTC.

Data Agent Settings

To prepare for this connection, we need the following details. These are settings in the GovWorx Data Agent configuration for this connector. A toggle is an on/off switch in that configuration.

Setting

Type

Explanation

API base URI*

Text

API key*

Text

Key for the 10-8 Systems API.

API secret*

Password

Secret for the 10-8 Systems API.

Use earliest CAD note timestamp for Received At

Toggle

Toggle will use the earliest CAD note time as Call Received Time. Use it when the first note marks the start of the call better than the CAD pickup time. Call Pickup Time does not change. When no note has a time, Call Received Time stays as read from CAD. Default: off. This setting is on every CAD connector.

*: Required

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