Connecting Caliber CAD (Standard XML) to GovWorks
Caliber sends incident data directly to GovWorx over a secure internet connection using the CAD NG Standard XML format.
How It Works
Caliber is configured on their end to push outbound XML webhook events to a GovWorx-hosted endpoint unique to your agency. As incidents are created or updated in Caliber, the data flows to GovWorx automatically.
Data received includes:
Incident ID and type
Call time and timestamps
Unit and resource assignments
CAD notes and comments
Location information
Incident Creator Details
<IncidentCreatorUserName>
<IncidentCreatorStation>
Setup Requirements
On the Caliber side:
Caliber administrator configures an outbound webhook pointed to the agency-specific GovWorx URL
The URL includes a tenant path unique to your agency
On the GovWorx side:
GovWorx provisions the receiving endpoint for the agency
A shared authentication secret is configured to verify requests are coming from the correct Caliber instance
Getting Started
Contact your GovWorx Technical Services Specialist to request the Caliber integration
GovWorx provides your agency's unique webhook URL and authentication secret
Your Caliber administrator configures the outbound webhook in Caliber using those details
GovWorx confirms data is flowing and completes the setup
Notes
This is a cloud-to-cloud integration — no local Data Agent is needed
Protocol: Caliber CAD NG Standard XML (v10.20)
Need Help?
If you need assistance, contact the GovWorks Technical Services team or email [email protected].