Overview
The GovWorx Data Agent processes XML files generated by DMS CAD at the close of each call. These XML files contain call and incident metadata and are written by the CAD system to a local or shared directory, where the Data Agent securely reads and ingests them for downstream processing.
Each XML file represents a completed call event and is processed once it becomes available in the configured directory.
: Required
*: Either Integrated Security or (Username and Password) is required.
Configuration
Configuration | Explanation |
UNC Share / Directory* | Either a local path or a UNC share path. Recognized as a UNC path if it begins with two backslashes ("\\"). |
Use Integrated Security** | Whether to use gMSA or explicit credentials |
Username** | Provide if using explicit credentials |
Password** | Provide if using explicit credentials |
Time back to query | Look for files from up to this many hours/days back (default: 1). |
Delete files after being processed | Whether to delete each XML file after processing it. |