Overview
Equature requires vendor work to support this integration. There is a one time fee to setup the process that allows GovWorx to pull audio from the Equature recorder.
To read audio files, the Data Agent will read a manifest that the automated Equature process generates on a recurring basis. This manifest tells the GovWorx data agent where files it should read live as well as additional meta data about the file such as recording time, channel info and more.
IMPORTANT! Please make sure you can see the CSV files in the directory that you configure the agent to read from.
NOTE ABOUT CHANNELS
The CSV file holds all the data we need to determine what channel a piece of audio came from. We have seen inconsistent configurations so the agent will use the following logic
####### - If this field is populated it will read this
####### - Fallback field if ###### is not populated
To prepare for this connection, we need the following details.
Configuration | Explanation |
directory | Directory for the Equature Distribution directory the agent should read files from |
username | If authentication is needed to connect to the filesystem, the username for the user. If setting up a user for the agent to use, you can give that user read only permissions. |
password | If authentication is needed to connect to the filesystem, the username for the user. If setting up a user for the agent to use, you can give that user read only permissions. |
calltaker.positions | A comma separated list of positions to read and send to GovWorx |