The GovWorx Data Agent has the capabilities to browse a file share and pull CAD information located within XML files. Southern Software Solutions can be configured to export XML files that hold the information needed for processing by the Data Agent. It is recommended to have CAD export the XML at the time the call is closed.
UNC Share / Directory | File location of the XML files created by CAD |
Username | If file share requires separate credentials for access. GovWorx service account Username. |
Password | If file share requires separate credentials for access. GovWorx service account Password. |
Delete files after being processed | Optional: Toggle will enable the deletion of XML files after the data agent has processed the file. Recommended this setting be turned off till data integration is complete and verified. |
Agencies |
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Include Initial Statement Comment | If true, use an incident's |
XML Data Elements
The more data sent to GovWorx, the richer the experience will be. That said, sometimes certain CADs don't track data points, or other reasons to not get the data. View the CAD Data Element requirements and recommendations here.