Checklist
✅ | Windows Machine | Identify or prepare a Windows machine that can run the data agent. Oftentimes, we see agencies have an App Server that hosts other similar data services that could host this. |
✅ | Prepare Network Traffic | The agent sends traffic outbound only while parts of the Simulations product may need additional firewall networking in place. See article below for full networking and firewall considerations. |
✅ | Whitelist Email Domains | Domains will be used for project coordination and application generated emails as configured by customer.
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✅ | Prepare Network - CAD Connector | Make sure the Windows machine has a route to the database where we will be reading data or the API endpoint where the data will be queried. |
✅ | Gather Credentials - CAD Connector | Details can be found on the Connector-specific page listed below |
✅ | Prepare Network - Voice Logging Recorder (VLR) Connector | Make sure the Windows machine has a way to connect to the filesystem where the VLR audio files are stored. The agent has the ability to authenticate with the filesystem via SMB |
✅ | Gather Credentials - VLR Connector | Details can be found on the Connector-specific page listed below. If you are using some remote share - you can test your credentials with net use \\remote_server\share_name /user:username password |
✅ | Download and Install the agent |
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✅ | Position / Workstation Map | To map call audio to CAD incidents we use timestamps and the CAD Workstation and Audio Position/Channel. Often the CAD Workstation identifier is different than the VLR Position/Channel. We have a mapping table for this. You can enter it here: https://app.govworx.net/settings/position-mapper. Make sure to hit the save button after adding each position. |
✅ | Schedule Go Live | At go live we will give you a token to connect to your agency |