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Welcome to CommsCoach ASSIST

The Calls Dashboard provides real-time visibility into active calls and recent call history across positions. This helps supervisors and/or dispatchers monitor calls for QA, identify situations requiring intervention, and review…

Calls Dashboard

Filtering Positions in ASSIST

Practicing ASSIST Using Simulations

Frequently Asked Questions (FAQ)

Trish Griffin

Getting Started

Find answers and get help from Intercom Support and Community Experts

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